Home Grown Springfield Catering – Standard Policies   

DELIVERY OR PICK UP 

Delivery and Pick Up Hours: 6:30am-4:00pm 

All catering orders are available for local delivery or for pick up from our culinary center located at 75 Cadwell Drive, Springfield, MA. Additional buffet line/chafer service, linen, and servers are subject to availability and are an additional cost. Delivery is included in all services, but there will be additional fees if equipment pick-up service is required. 

MINIMUM ORDER FOR DELIVERY 

To be eligible for free delivery, orders must meet a minimum of $75.00. Orders less than $75.00 may be picked up at our Culinary & Nutrition Center (75 Cadwell Drive, Springfield, MA), or an additional $25.00 delivery fee will automatically be added to your order. 

ORDER NOTICE 

All orders must be placed a minimum of three business days in advance. Orders of $100.00 or more must be placed five business days in advance, and require verbal confirmation with our catering manager. All menu items subject to availability and menu prices are subject to change. 

CANCELLATION POLICY 

Cancellations must be made two business days in advance. For any order of $100.00 or more, cancellations must be made four business days in advance. Any last-minute cancellations are subject to a 20% charge of the catering order total. 

PAYMENT OPTIONS 

We accept purchase orders, checks or credit cards as forms of payment for services. The event will not be confirmed until the form of payment has been approved. SPS purchase orders must follow standard SPS operating practices and all orders will be tentative until an approved purchase order for the function is received. You will receive an order confirmation prior to your event.  
 

• All menu items and pricing are subject to change and are based on availability. We will do our best to customize a menu based on your event needs. Please inform us if someone in your party has any food allergies. 

• Full service and/or linen may be available for an additional charge, and are subject availability. 

ALLERGY NOTICE 

Before placing your order, please inform our catering team if anyone in your party has a food allergy. While we offer gluten-free and nut-free options, our kitchen handles multiple major allergens and we cannot guarantee 100% cross-contact prevention. Please reach out to us directly to discuss the safest options for your event.  

FOOD SAFETY 

In accordance with state health regulations and company policy, all food provided for on-site catered events (including full service buffet or BBQ cookout events) must remain on the premises. For food safety and liability reasons, leftover food may not be removed by guests or clients. We appreciate your understanding and cooperation.